Chatbot Laws · verified Oct. 21, 2026
Utah's Division of Consumer Protection and Attorney General sued Snap in state court. Among other claims, the complaint says Snap's My AI chatbot was released to all ages, marketed as a friend, tested too briefly, gave inappropriate advice to accounts posing as children, and collected location data without clear disclosure.
Named as defendants
Snap Inc. (the My AI part of a broader suit about Snapchat).
What the action covers
| Other duties | Count I alleges unconscionable acts toward underage consumers under the Utah Consumer Sales Practices Act (Utah Code § 13-11-5); the complaint also cites the Utah Consumer Privacy Act (§ 13-61-402(3)(a)). This record covers only the chatbot-related allegations. |
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Who brought it and what it seeks
| Brought by | Utah Division of Consumer Protection and Utah Attorney General |
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| Relief sought | Seeks an injunction, restitution, damages, civil penalties and fees (as described in the federal court's Mar 24, 2026 ruling). |
Sources
- Public complaint, Third Judicial District Court, Salt Lake County Supports: Court, parties, My AI allegations.
- Utah Division of Consumer Protection news listing Supports: Suit filed in state court on Jun 30, 2025.
- Snap Inc. v. Brown, D. Utah, order of Mar 24, 2026 (Justia) Supports: Dismissal of Snap's federal suit; relief the state seeks.