Chatbot Laws Which laws apply?

California chatbot laws

California has 8 enacted chatbot laws, 4 in effect.

Enacted laws

  • AB 1979Health care services: artificial intelligence
    Takes effect Jan. 1, 2027
  • AB 1609Customer service chatbots
    Takes effect Jan. 1, 2027
  • SB 867Toys: companion chatbots
    Takes effect Jan. 1, 2027
  • SB 1119Adam's Law
    Takes effect Jan. 1, 2027
  • SB 243Companion chatbots
    In effect since Jan. 1, 2026; more from Jan. 1, 2027
  • AB 489AI posing as a licensed health professional
    In effect since Jan. 1, 2026
  • AB 3030Health care services: artificial intelligence
    In effect since Jan. 1, 2025
  • SB 1001Bots: disclosure
    In effect since July 1, 2019

What California's laws require

Coming dates

  1. AB 1979: The law takes effect
  2. AB 1609: The law takes effect
  3. SB 867: The ban on chatbot toys takes effect
  4. SB 1119: Age assurance rules take effect; SB 243 duties toward known minors end
  5. SB 243: SB 1119 removes the duties toward known minors
  6. SB 1119: Operator duties begin: risk assessment, crisis protocol, safety defaults, ad and data limits
  7. SB 243: First annual report to the Office of Suicide Prevention is due
  8. SB 1119: Attorney General complaint system and first usability test with children are due
  9. SB 1119: First independent child safety audit is due, then every two years
  10. SB 867: The toy ban ends unless extended
  11. SB 1119: Audit duty begins for operators with under $500 million in yearly revenue

Vetoed bills

  • AB 1064LEAD for Kids Act
    Vetoed
  • SB 903Wellness and Oversight for Psychological Resources Act
    Vetoed

Multistate actions California's attorney general joined

Joining a letter or court filing is not a lawsuit or a finding against any company.

Other California laws that may matter

  • Consumer protection law: Unfair Competition Law (Cal. Bus. & Prof. Code section 17200 et seq.). It applies to businesses generally, not to chatbots specifically; whether it reaches a particular chatbot practice is a legal question.
  • Consumer privacy law: California Consumer Privacy Act, as amended by the California Privacy Rights Act (Cal. Civ. Code section 1798.100 et seq.). It sets rules for personal data, which can include what people type into a chatbot, for businesses that meet its thresholds.

Sources

  1. Unfair Competition Law (official source)
  2. California Consumer Privacy Act, as amended by the California Privacy Rights Act (official source)