Multistate actions Massachusetts's attorney general joined
- Attorneys general filing in the Character.AI bankruptcy October 14, 2026
- Letter from 42 attorneys general on sycophantic and delusional AI December 9, 2025
- Letter from 44 attorneys general to AI companies August 25, 2025
Joining a letter or court filing is not a lawsuit or a finding against any company.
Chatbot bills that stalled
These Massachusetts bills were introduced but had not passed a chamber when we checked on October 28, 2026. We list them for reference; they are not law.
- S. 243 (2025-2026): An Act requiring consumer notification for chatbot systems. Reported favorably by Consumer Protection and Professional Licensure committee and referred to Senate Committee on Ways and Means on November 19, 2025.
- S. 264 (2025-2026): An Act establishing protections for consumers interacting with artificial intelligence chatbots. Reported favorably from committee and referred to Senate Committee on Ways and Means on December 18, 2025.
Other Massachusetts laws that may matter
- Consumer protection law: Massachusetts Consumer Protection Act (Chapter 93A) (Mass. Gen. Laws ch. 93A). It applies to businesses generally, not to chatbots specifically; whether it reaches a particular chatbot practice is a legal question.
The 2027 legislative session
The Massachusetts Legislature convenes on January 6, 2027. New chatbot bills will be added to our 2027 tracker as they are filed.
What still applies
Without a state chatbot law, companies serving Massachusetts residents may still face other states' laws when they serve users there, general consumer protection law and federal rules. Congress is considering 13 chatbot bills; see federal bills.